We ship with DHL GoGreen.
All packages outside of Germany are sent with the "DHL Premium International" service.
The shipment of your package is always insured and can be tracked via package tracking.
The shipping costs and VAT depend on where you live and are therefore initially displayed in the shopping cart as prices for Germany. These values are updated during the purchase process and then finally displayed in the shopping cart.
COUNTRY SHIPPING COSTS
Germany
Free shipping from €30
€3.90*
Andorra, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus
Free shipping from €60
€13.90*
Albania, Bosnia Herzegovina, Faroe Islands, Greenland, Iceland, Lichtenstein, Macedonia, Montenegro, Norway, Ukraine, Switzerland**, Belarus
€15.90*
Other countries in the world
€19.90*
* Possible customs fees or local taxes must be borne by the recipient.
** In addition to the shipping costs, this price also includes customs.
Please be aware of the extended delivery times.
RETURN
You have the option to cancel your order up to 14 days after
receipt of the goods to be returned.
Unless the parties have agreed otherwise, the right of cancellation does not apply to the following contracts:
- Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
- Contracts for the supply of goods that can spoil quickly or whose use-by date would quickly expire
- contracts for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
Only then will we grant a free return
a return label provided by us,
if there is a proven defect in an item or
an incorrect item was delivered by us.
Just talk to us!
We will find a satisfactory one
solution for you.
You are important to us!
Write to hello@gokos.de