Germany, Austria, Belgium
2 to 5 days
3 to 7 days
2 to 6 days
UK, Rest of Europe
2 to 7 days
3 to 9 days
**French overseas territories, rest of the world
Up to 16 days *
* Time may vary depending on the local carriers and the
Processing time in customs.
** This time may vary due to volume or time in customs.
If you still don't have any shipping information after 10 days
received, please contact email@example.com
You have the option to cancel your order up to 14 days after
receipt of the goods to be returned.
Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:
- Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
- Contracts for the supply of goods that can spoil quickly or whose use-by date would quickly expire
- contracts for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
Only then will we grant a free return
a return label provided by us,
if there is a proven defect in an item or
an incorrect item was delivered by us.
Just talk to us!
We will find a satisfactory one
solution for you.
You are important to us!
Write to firstname.lastname@example.org